How to factory reset the lock if it is not operating correctly

Use caution! This will erase all modified programming and user codes

1) Disconnect the batteries

2) Press and hold the outside Schlage button

3) While holding the outside Schlage button, then reconnect the batteries.

4) Release the Outside Schlage Button.

5) To check that the lock was reset, press the outside Schlage button and enter one of the Default User Codes

6) If the reset was successful, the lock will perform a setup routine and the deadbolt will move in and out a few times. Wait until the bolt stops moving. The reset and setup are complete.